No phone hotlines, multiple websites, long lines: Getting a COVID-19 vaccine is confusing in Pa. and N.J.

People in Pennsylvania, New Jersey, and Philadelphia were relieved to become eligible for the coronavirus vaccine this month. But with patchwork systems and spotty information, many are frustrated.

Dr. Stephanie Santoro, MD gives Helen Clay, 75, her COVID-19 vaccination in Camden on Thursday.Read moreALEJANDRO A. ALVAREZ / Staff Photographer

by Justine McDaniel, Allison Steele, and Laura McCrystal

Published Jan. 22, 2021, 5:00 a.m. ET